Home services and trades

AI chatbots for home services and trades.

A chatbot on your website that collects the job details you need for a quote, checks the area you cover and flags emergencies while you are on a job.

Discuss your chatbot
A phone on a coral stand showing an example chat with a heating engineer's quotes assistant: a customer with no hot water is checked for a gas smell and asked for a postcode.
An example conversation for home services and trades. Studio render.

Before the build

What customers ask.

Do you cover my area, how soon can you come, roughly what will it cost, are you insured, do you work weekends and can you look at this today. You cannot answer the phone halfway through a job. The chatbot answers from information you approve and collects the details you would ask for anyway.

What the chatbot handles.

One business, one agreed set of jobs. What it may say is written down before we build.

Job details for a quote

The type of job, the address, access and timing, plus photos if your tools accept them, gathered in one go so you can quote without three phone calls.

Service area and lead times

It checks postcodes or ZIP codes against the areas you cover and explains your usual lead times.

Emergencies

Leaks, no heating or no power get your emergency number straight away, and the request is flagged.

Insurance and policies

Insurance, guarantees, payment terms and what happens after the job, the same answer every time.

Where it stops.

It does not give firm prices for work nobody has seen, and it gives no safety advice on gas or electrics beyond telling people to call you or the emergency services. Quotes stay your decision.

After the conversation.

Automation turns enquiries into booked jobs.

Into your job tool

Quote requests go to your inbox, job management software or a shared sheet, where its API allows.

Follow-ups

A reminder when a quote request is waiting, a nudge when a sent quote has had no reply and a review request after a finished job.

Questions we hear.

Can the chatbot give quotes?

It explains how you price and collects everything you need to quote. The quote itself stays with you.

What happens with an emergency at night?

It gives your emergency number or out-of-hours instructions straight away and flags the conversation for you.

Can it check whether we cover an area?

Yes. It compares the customer's postcode or ZIP code with the areas you list.

Do we need a new website for this?

No. The chatbot can be added to the site you have. If the site needs work, we can do that too.

Tell us what you ask on every call.

The questions you ask before quoting are enough to start. We can talk over Google Meet, a voice call or text.

Discuss your project