Custom AI systems & assistants
Find the right information. Prepare a useful draft. Help someone get an answer. We build systems for those jobs, with clear limits and people in control.
Discuss your AI projectUseful assistance
We begin with the work your system should do and the information it can use. Then we choose the approach, agree where human review belongs and test against representative examples. An AI component can be part of a wider workflow or a focused tool of its own.
AI handles a useful first pass. People keep control of decisions. The scope, sources and review process depend on your business.
Help visitors find answers in approved business information, understand an offer or reach the right person. We define the information sources and the questions the assistant should handle, including how it responds when it cannot answer confidently.
Give colleagues a way to find relevant information across agreed documents and resources. Access permissions, source references and the process for keeping information current are considered as part of the design.
Extract defined information, organise an incoming request or prepare a draft for review. We can connect the tool to the systems your team uses, with appropriate validation and a clear route for exceptions.
We test useful and difficult examples, document the intended behaviour and agree the checks that matter for the task. Model providers, data handling, running costs and ongoing maintenance are discussed during scoping. No model is treated as an infallible decision-maker.
You should know what information it uses, which actions it can take, where it asks for approval and how to stop or change it. We work through those details along with the interface. A straightforward rule or standard workflow may be the better answer for part of the job.
Explore connected workflowsBring the task and a few examples. We’ll discuss the right way to approach it.
