Practice areas and how you work
Which matters you take on, consultation options, office locations and hours, from information you approve.
Law firms
AI chatbots for law firms.
A chatbot on your firm's website that explains how you work, takes new enquiries in the format your team needs and never gives legal advice.
Discuss your chatbot
Before the build
What people ask before they call.
Whether you handle their kind of matter, how a first consultation works and what it costs, which documents to bring, where your offices are and whether someone can call them back today. Your website may cover some of it. The chatbot answers from the version you approve.
What the chatbot handles.
One business, one agreed set of jobs. What it may say is written down before we build.
Structured intake
It asks the questions your team needs for a new enquiry: contact details, the type of matter, key dates and how the person found you. Your team gets a short summary instead of a chat transcript.
Conflict check details
It can collect the names of other parties, so your team can run a conflict check before anyone discusses the matter.
Call-back requests
When someone wants to speak to a lawyer, it takes a call-back request or sends them to your consultation booking page.
Where it stops.
It does not give legal advice, judge the strength of a case or tell anyone what to do. It can show the disclaimer your firm uses, for example that the chat does not create a lawyer-client relationship. These limits are tested before launch.
After the conversation.
Automation moves each enquiry to the right desk.
Into your intake process
Summaries go to the right person, or into your case management system or CRM where its API allows. We check that before promising an integration.
Follow-ups
A reminder when an enquiry has not been answered, a confirmation email with next steps and a daily list of new enquiries.
Questions we hear.
Will the chatbot give legal advice?
No. It explains how your firm works and collects details for your team. Questions about someone's own situation go to a person.
Can it tell people whether we will take their case?
It can say which practice areas you cover. Whether you take a matter stays your team's decision.
How is confidential information handled?
We agree it before the build: which AI provider is used, what is stored, where, for how long and who can see it. The chatbot asks only for what intake needs.
Does it work outside office hours?
Yes. Evening and weekend enquiries are taken the same structured way and are waiting for your team in the morning.
Does it replace our receptionist?
No. It handles repeated questions and first details, so your team spends its time on the calls that need a person.
The services behind it.
Show us how intake works today.
Send the questions your team asks new clients and where enquiries go now. We can talk over Google Meet, a voice call or text.