Salons and spas

AI chatbots for salons and spas.

A chatbot on your salon's website that answers questions about treatments and prices from your own price list, takes booking requests and sends clients to your booking app.

Discuss your chatbot
A phone on a coral stand showing an example chat with a salon's assistant: a new client asks about balayage and is told about the patch test.
An example conversation for salons and spas. Studio render.

Before the build

What clients ask.

How much is a balayage, how long does a facial take, do I need a patch test, can two of us come together, is anything free on Saturday and what is your cancellation policy. The chatbot answers from your treatment menu, prices and policies, the way you would.

What the chatbot handles.

One business, one agreed set of jobs. What it may say is written down before we build.

Treatments and prices

Descriptions, durations and prices from your own price list. When a price depends on hair length or a consultation, it says so.

Bookings

It sends clients to your booking app with the right treatment chosen, or collects a request if you book by message.

Patch tests and preparation

It reminds clients about patch tests, preparation and aftercare, using the instructions you write.

Policies

Deposits, cancellations and late arrivals, explained the same way every time.

Where it stops.

It does not judge skin or hair conditions or suggest treatments for a medical problem. Complaints, reactions and anything that needs a professional eye go to your team.

After the conversation.

Automation keeps clients coming back.

Into your booking tool

Requests and new clients land in your booking app or inbox, where your tools allow it.

Follow-ups

A reminder before an appointment, aftercare instructions after one and, with the client's permission, a note when it is usually time to rebook.

Questions we hear.

Can the chatbot book appointments?

It sends clients to your booking app with the treatment chosen, or collects requests for you to confirm. Booking directly depends on what your booking software allows.

Can it quote prices?

Yes, from your own price list. When a price depends on a consultation, it says so instead of guessing.

Will it handle cancellations?

It explains your cancellation policy and passes cancellation requests to your team or booking app.

Can it send aftercare instructions?

Yes, the instructions you write, after the right treatment.

Send us your treatment menu.

Your price list and the questions clients ask are enough to start. We can talk over Google Meet, a voice call or text.

Discuss your project