Services and fixed prices
The makes you work on, hybrid and electric repairs, MOTs or state inspections, tyres, and the fixed prices you publish for standard jobs. All of it comes from information you approve.
AI chatbots for auto repair shops.
A chatbot on your repair shop's website that answers the questions your service desk hears all day and takes booking requests with the car details filled in.
Discuss your chatbot
What drivers ask before they bring the car in.
Can you fit me in today, do you work on hybrids, how much is a full service, do you do MOTs or state inspections, is my car ready yet and is it safe to drive with the engine light on. Most of these have one standard answer at your shop. The last one needs a technician, and the chatbot says so.
What the chatbot handles.
What it may say is written down before we build.
Booking requests with the car details
It asks for the make, model, plate number and mileage, what the fault is and when it started, and whether the customer will wait or leave the car. Your service desk confirms the slot.
Warning lights and unsafe cars
Failing brakes, smoke, overheating or a flashing engine light get your phone number and towing or recovery details at once, and the conversation is marked urgent.
Job status questions
Where your shop software can share job status, it tells customers whether the car is ready to pick up. Otherwise it takes the plate number and your service desk replies.
Where it stops.
It does not diagnose faults, estimate repairs nobody has inspected or say whether a car is safe to drive. Those questions reach your service desk with the customer's description attached. We check these limits against real workshop questions before launch.
After the conversation.
The service desk gets the car and the fault in writing before the customer arrives.
Into your shop software
Booking requests land in your shop management software where its API allows, or in the inbox the service desk already reads. We see what your shop software accepts before promising it.
Follow-ups
A message when the car is ready to pick up and, with the customer's permission, a reminder when the next service, MOT or inspection is due.
Questions we hear.
Will the chatbot diagnose a fault?
No. It writes down what the customer describes, such as the noise and when it started. A technician decides what is wrong once the car is in.
Can it give repair prices?
Only the fixed prices you publish, such as a standard service. For anything else it explains that a technician prices the job after looking at the car, and takes the details for an estimate.
What does it do when a car sounds unsafe?
It points the driver to your phone line and your towing or recovery arrangements, and flags the chat for the service desk. It never tells anyone to keep driving.
Will we have to change our shop software?
No. The chatbot sits on your current website, and requests reach the inbox you use now or your shop software where its API allows.
The services behind it.
Bring the calls your service desk takes.
Note what customers ask on a busy morning and how bookings reach the workshop now. The consultation is free, over Google Meet, a voice call or text.