Trip briefs for consultants
Destination, dates and how flexible they are, who is travelling and their ages, the departure airport and the kind of trip. The consultant starts from a brief instead of a string of emails.
AI chatbots for travel agencies.
A chatbot on your agency's website that turns a rough trip idea into a brief your consultants can quote from, even when it arrives at midnight.
Discuss your chatbot
What travellers ask.
Can you plan ten days in Japan, what does the price include, can we pay in instalments, is there a family room, do I need a visa and who do I call if my flight is cancelled while I am away. Your consultants answer the same opening questions before any real planning starts. The chatbot answers from your trips and booking terms, and sends visa questions to official sources.
What the chatbot handles.
What it may say is written down before we build.
Trips, packages and terms
What each trip includes, room and board options, deposit and balance rules and your cancellation terms, as your own pages state them.
Existing bookings
Travellers asking about documents or changes are asked for their booking reference, and the request goes to the consultant who made the booking.
Help while away
Someone stuck after a cancelled flight sees your out-of-hours number first, and whoever is on call gets the conversation.
Where it stops.
It does not give visa or health advice. It links to the official government pages and asks travellers to check them. It does not recommend insurance cover or confirm a fare, and it never asks for passport or card numbers in the chat.
After the conversation.
Each enquiry reaches the consultant who knows that destination.
Into your booking tools
Briefs go to your inbox or travel booking software, where its API allows. We check what your software allows first.
Before departure
A reminder to travellers before the balance is due, and travel documents sent at the time you choose.
Questions we hear.
Will the chatbot give visa or health advice?
No, entry rules change and depend on the passport someone holds, so it links to official government pages and suggests the traveller checks them.
Can it quote prices for a trip?
It can share the prices on your published trips, as your website shows them. A tailor-made quote stays with your consultants, because fares and room rates move every day.
Can it help travellers who are already away?
It shows your out-of-hours number first and flags the conversation for whoever is on call. Rebooking flights stays with your consultants.
Can travellers send passport details through it?
Names exactly as they appear on passports, yes. Passport and card numbers go through your own secure booking process instead.
The services behind it.
Send us a few real trip enquiries.
Those and your booking terms show us what the chatbot needs to know. The consultation is free, over Google Meet, a voice call or text.